Wednesday, February 3, 2021

How to Fix Multi-User Issues in QuickBooks Point of Sale?

At times, the user might face multi-user issues in QuickBooks point of sale to get the client workstations communicating and connected to the server. This issue the user faces might vary from the workstation not connecting to the server. These issues include the following:

·         Error: fixing the connection – In this, point of sale is grayed out or you are not connected to the server

·         The application has encountered a problem and needs to close.

 

If you are also facing the multi-user issues in QuickBooks desktop point of sale (POS), then in that case reading this post further will surely help. You can also get in touch with our certified accounting professionals and ask them to resolve the issue for you.

 

Why these multi-user issues occurs in QuickBooks POS?

The user can end up in such an error, as a result of the below factors:

·         In case the server isn’t in multi user mode

·         Or if the IP address used is a dynamic IP

·         Also, if the network connection issues are seen, then such an error might also appear

·         In case the firewall or third-party application is blocking the connection between the server and the workstation

·         If the network sharing and folder permissions are not configured in a proper manner

 

Steps to get rid of QuickBooks multi-user issues in point of sale

The user can simply fix this error by configuring the firewall. The steps involved in this are as follows:

·         The user needs to first press Windows + R keys to open the run command

·         And then, type in control panel and also click on ok tab to open the control panel

·         After that, set the view by to small icons and then select windows firewall

·         The next step is to select advanced settings and then select inbound rule

·         Also, click on new rule

·         And select port and click on next tab

·         The user is then required to enter the port numbers and also click on next tab

·         Now, the user should select the allow connection and also select next tab

·         After that, the user needs to name the firewall and click on finish tab

·         The last step is to follow the steps from 5-9 to create a new outbound rule

 

By the end of this post, we believe that fixing the multi-user issues in QuickBooks point of sale might definitely work. However, if there is any query that has remained unanswered or in case you need any sort of assistance, then in that case do not hesitate in consulting our QuickBooks desktop support team. Make a call to our professionals at 1-844-405-0906, and we will be happy to help you.

 

More helpful posts:

How to Rename the Qbprint.qbp file in QuickBooks desktop?

How to toggle to another QuickBooks edition?

 

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